Name: Bella Booking Salon Software
Brand: Bella Booking
Price: 35 AUD
Availability: InStock

Question 1

What is Bella Booking and how does it help my salon business?

Accepted Answer

Bella Booking is salon management software designed for hair salons, barbershops, nail salons, and beauty salons. It helps with scheduling, basic client management, online booking, team coordination, and sales tracking. Our Australian-made platform aims to simplify salon operations and reduce administrative work.

Question 2

Is Bella Booking suitable for all types of beauty businesses?

Accepted Answer

Yes! Bella Booking is designed for the beauty industry and works well for hair salons, barbershops, nail salons, beauty salons, and spas. Each business type has relevant features - barbershops get walk-in management, nail salons get service duration management, beauty salons get multi-service booking, and hair salons get stylist scheduling. The platform adapts to different business needs.

Question 3

Do I need any technical knowledge to use Bella Booking?

Accepted Answer

Not at all! Bella Booking is designed to be simple to use. The drag-and-drop interface is straightforward and requires minimal training. We provide free 1-on-1 onboarding and data migration assistance to get you started. Our support team is available to help, and most salon owners can get started quickly.

Question 4

What makes Bella Booking different from other salon software?

Accepted Answer

Bella Booking is designed specifically for salons (not generic business software), offers no-credit-card-required free trials, provides free data migration and onboarding, has Australian-made quality with global reach, includes basic AI features, and offers personal support from real humans who understand salon challenges. We focus on simplicity and ease of use.

Question 5

How much does Bella Booking cost and what's included?

Accepted Answer

Bella Booking offers two affordable plans: Starter at $35/month (up to 3 team members) and Professional at $59/month (up to 10 team members). Both plans include unlimited appointments, online booking, SMS reminders, and free onboarding. Additional team members cost $10 each. Professional includes advanced analytics, priority support, customizable booking pages, and API access. All prices are in USD globally and AUD in Australia (inc. GST).

Question 6

Is there a free trial available and do I need a credit card?

Accepted Answer

Yes! We offer a completely free trial with full access to all features - no credit card required. You can test every feature, import your data, and see how Bella Booking works with your salon before making any commitment. Our free trial has no time limits, so you can take your time to evaluate the software properly.

Question 7

Are there any hidden fees or long-term contracts?

Accepted Answer

No hidden fees, no long-term contracts! Our pricing is completely transparent. You only pay the monthly subscription fee plus $10 for each additional team member beyond your plan limit. There are no setup fees, cancellation fees, or surprise charges. You can cancel anytime with 30 days notice.

Question 8

What's the difference between Starter and Professional plans?

Accepted Answer

Starter includes core features: up to 3 team members, unlimited appointments, online booking, basic reporting, email support, and 200 SMS reminders per month. Professional adds advanced analytics and reporting, priority customer support, customizable booking pages, 500 SMS reminders per month, and API access. Both plans include free onboarding and data migration.

Question 9

Can I change my plan later if my business grows?

Accepted Answer

Absolutely! You can upgrade or downgrade your plan at any time. If you need more team members or advanced features, simply upgrade to Professional. If you need to scale down, you can downgrade to Starter. Changes take effect on your next billing cycle, and we'll prorate any differences in pricing.

Question 10

How does the appointment scheduling system work?

Accepted Answer

Our smart scheduling features include drag-and-drop appointment management, color-coded services, automatic conflict prevention, and real-time availability updates. You can manage multiple team members, set different service durations, handle walk-ins, and view your schedule from any device. The system prevents double-bookings and automatically calculates service times for combo bookings.

Question 11

Can clients book appointments online 24/7?

Accepted Answer

Absolutely! Your clients can book appointments anytime through your personalized booking page. The system shows real-time availability, allows service selection, and sends automatic confirmations. Clients can also reschedule or cancel appointments online. This reduces phone calls and no-shows while increasing bookings outside business hours.

Question 12

How does the client management (CRM) system work?

Accepted Answer

Our basic CRM stores client profiles, appointment history, service preferences, notes, and contact information. You can track client visits, store service formulas, manage preferences, and maintain records. The system helps you provide personalized service and build client relationships with history at your fingertips.

Question 13

Can I manage my team and track their performance?

Accepted Answer

Yes! Bella Booking includes team management with role-based permissions (Owner, Admin, Team Member), individual schedules, basic performance tracking, and availability management. You can track each team member's appointments, earnings, and productivity. The system helps coordinate schedules and manage coverage.

Question 14

Does Bella Booking handle sales and inventory management?

Accepted Answer

Yes! Our sales management includes transaction tracking, product inventory with stock levels, SKU and barcode support, refund processing, and basic sales reporting. You can track daily earnings, monitor product sales, manage suppliers, and generate analytics. Note: This is software-based management - no physical POS hardware required.

Question 15

What kind of reporting and analytics are available?

Accepted Answer

Bella Booking provides reporting including sales summaries, service and product breakdowns, team member utilization, appointment cancellations analysis, revenue growth tracking, and service distribution analytics. All reports include date-range filtering and can be viewed on mobile devices. Professional plan users get additional analytics and custom reporting options.

Question 16

How do SMS reminders work and how many are included?

Accepted Answer

SMS reminders automatically notify clients about upcoming appointments, helping reduce no-shows. Starter plan includes 200 SMS reminders per month, Professional plan includes 500. You can customize reminder timing and messages. Additional SMS credits can be purchased if needed. The system integrates with your appointment scheduling.

Question 17

Can I customize the booking page to match my salon's branding?

Accepted Answer

Yes! Professional plan users can customize their booking page with their salon's colors, logo, and branding. This creates a consistent experience for your clients and reinforces your brand identity. The booking page is mobile-responsive and professional-looking, helping you attract and retain clients.

Question 18

Do I need to install any software on my computer?

Accepted Answer

No installation required! Bella Booking is a cloud-based system that works through your web browser on any device - computer, tablet, or smartphone. Simply log in from anywhere with internet access. We handle all updates and maintenance automatically, so you always have the latest features without any technical hassle.

Question 19

Is my data safe and secure with Bella Booking?

Accepted Answer

Absolutely! We use enterprise-grade security with encrypted data storage, secure servers, and regular backups. Your data is protected with 99.9% uptime guarantee and is stored in secure, compliant data centers. We never share your data with third parties and follow strict privacy policies. Your client information and business data are completely secure.

Question 20

Can I import my existing client data and appointments?

Accepted Answer

Yes! We provide free data migration assistance as part of your onboarding. Our team can help import client lists, appointment history, service information, and other data from most salon management systems. We handle the technical work so you don't have to manually re-enter hundreds of client records.

Question 21

Does Bella Booking work on mobile devices?

Accepted Answer

Yes! Bella Booking is fully mobile-responsive and works perfectly on smartphones and tablets. You can manage appointments, view client history, track sales, and access all features from any device. The mobile interface is optimized for touch screens and provides the same functionality as the desktop version.

Question 22

What if I need help or have questions?

Accepted Answer

We provide support through multiple channels: live chat on our website, email support, and phone support. Professional plan users get priority support. We also offer free 1-on-1 onboarding, regular check-ins, and optimization suggestions. Our Australian-based support team understands salon business challenges and provides personalized assistance.

Question 23

How reliable is Bella Booking and what's the uptime guarantee?

Accepted Answer

Bella Booking offers a 99.9% uptime guarantee with enterprise-grade infrastructure. We use redundant servers, automatic failover, and regular backups to ensure your salon operations are never interrupted. Our cloud-based system is designed for reliability and performance, so you can count on it being available when you need it most.

Question 24

How does Bella Booking work specifically for hair salons?

Accepted Answer

Hair salons get specialized features like smart stylist scheduling, service combo booking (cut + color + treatment), client history with formulas and preferences, and stylist-specific availability. The system handles complex service combinations, tracks individual stylist performance, and manages client preferences for personalized service every visit.

Question 25

What features are designed for barbershops?

Accepted Answer

Barbershops get walk-in management, quick booking processes, barber preference selection, and streamlined scheduling for high-turnover services. The system handles the unique balance between appointments and walk-ins, allows clients to choose specific barbers, and provides tools for managing busy barbershop operations efficiently.

Question 26

How does Bella Booking help nail salons?

Accepted Answer

Nail salons benefit from service duration management for different treatments, combo service booking (manicure + pedicure), client preferences tracking (colors, designs, shapes), and quick booking for walk-ins. The system accurately schedules based on service complexity and prevents overbooking of technicians.

Question 27

What makes Bella Booking ideal for beauty salons?

Accepted Answer

Beauty salons get multi-service booking capabilities, specialist management for different treatments, product selling integration, and client history for personalized care. The system handles service combinations, manages multiple specialists, and provides tools for retail sales alongside service bookings.

Question 28

Can Bella Booking handle multiple locations or franchise salons?

Accepted Answer

Yes! Bella Booking can manage multiple salon locations from a single account. You can track performance across locations, manage staff at different sites, and get consolidated reporting. This is perfect for salon chains, franchises, or owners with multiple locations who want centralized management.

Question 29

What is the AI Assistant feature and how does it work?

Accepted Answer

Our AI Assistant (currently in beta) allows you to ask questions about your business data and get instant insights. You can query your salon performance, generate reports, and get data-driven recommendations. The AI helps you understand trends, identify opportunities, and make informed business decisions based on your actual data.

Question 30

Are there any upcoming features I should know about?

Accepted Answer

We're constantly improving Bella Booking based on user feedback. Current developments include enhanced AI features, advanced reporting options, additional integrations, and mobile app improvements. We regularly update the platform with new features and improvements, always keeping our users' needs in mind.

Question 31

Can I integrate Bella Booking with other software I use?

Accepted Answer

Yes! Professional plan users get API access for integrations with other business tools. We're also working on direct integrations with popular salon software, accounting systems, and marketing tools. Contact our support team to discuss specific integration needs for your salon.

Question 32

Is Bella Booking available internationally?

Accepted Answer

Yes! Bella Booking serves customers globally with our main website (bellabooking.com) and has a dedicated Australian site (bellabooking.com.au) with local pricing in AUD including GST. We provide support worldwide, with our main support team based in Sydney, Australia, offering both local and international assistance.

Question 33

Do you offer support in languages other than English?

Accepted Answer

Currently, our primary support is in English, but we're working on expanding language support. Our software interface is designed to be intuitive regardless of language, and our support team can assist with setup and technical questions. We're always looking to improve our international support capabilities.

Question 34

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. For Australian customers, we also accept direct bank transfers. All payments are processed securely through our payment partners, and you can update your payment method anytime through your account settings.

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